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Sources of individual help

NCB cannot offer advice on individual cases. But there are organisations who can help, including in an emergency.

IF YOU ARE WORRIED ABOUT THE SAFETY OF A CHILD:

  • If you’re worried that a child or young person is at risk of harm, contact the children’s social care team at their local council. You’ll be asked for your details, but you can choose not to share them.
  • You can also speak to the NSPCC if you are concerned about a child and to report child abuse or neglect: 0808 800 5000 / www.nspcc.org.uk/report   
  • Call 999 if a child is at immediate risk. If it’s not an emergency, you can report a crime online or call 101. Calls to 999 or 101 are free.

SOURCES OF ADVICE & SUPPORT

  • Family Lives – Helpline: 0808 800 2222 / Website: www.familylives.org.uk

Provide a 24-hour helpline, advice on their website, email and live chat services, befriending services, and parenting/relationship support groups.

  • YoungMinds – Helpline:  0808 802 5544 / Website: www.youngminds.org.uk    

Parents' Information Service gives advice to parents or carers who may be concerned about the mental health or emotional wellbeing of a child or young person.

  • Gingerbread – Helpline:  0808 802 0925 / Website: www.gingerbread.org.uk  

Gingerbread is the leading national charity working to help lone parents and their children.

  • Grandparents Plus – Helpline: 0300 123 7015 / Website: www.grandparentsplus.org.uk

Grandparents Plus is a charity dedicated to supporting kinship carers - grandparents and other relatives raising children who aren't able to live with their parents.

  • Contact – for families with disabled children – Helpline: 0808 808 3555 / Website: www.contact.org.uk  

If you are a parent or carer of a child with a disability you can call Contact to get advice.

  • NSPCC Helpline for adults worried about the safety of a child – Helpline: 0808 808 3555 / Website: www.nspcc.org.uk/helpline   

They can help if you’re concerned about a child, if you’re a parent or carer looking for advice, or if you’re a professional in need of information and guidance.

  • ChildLine (for children & young people) – Telephone: 0800 1111 / Website: www.childline.org.uk/ 

Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Childline is free, confidential and available any time, day or night.

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