Hayley Luffman
Office Manager
Hayley joined NCB as Office Manager in 2019, and is based at their head office in Hackney. In her role, Hayley helps to support our organisation and staff by ensuring the safe and efficient day-to-day running of our offices and IT, working with HR in the joiners and leavers process, and upholding good communication and relationships with both staff and contractors.
Before her career at NCB, Hayley worked in various customer service roles for nearly 12 years. The interpersonal skills she gained throughout this time were invaluable and something Hayley still uses within her position now, to ensure that our staff find her approachable and personable.
Outside of work, Hayley loves to read, and also has fundraised for several charities doing various unusual challenges-her last event was a firewalk for her local hospice.
I’m so proud to work for an organisation that is making such a positive impact on the lives of children and young people, and to be able to support the fantastic and passionate teams that make this happen.