You're Welcome materials
Quality Criteria
The quality criteria cover ten topic areas:
- accessibility
- publicity
- confidentiality and consent
- the environment
- staff training, skills, attitudes and
values
- joined-up working
- monitoring and evaluation, and
involvement of young people
- health issues for adolescents
- sexual and reproductive health
services
- child and adolescent mental health services (CAMHS).
The criteria are based on examples of effective local
practice.
You're Welcome toolkit
This toolkit will help you assess how young
people friendly your services are.
You can also download the
scoring sheets in a Word format.
You can also download the You're Welcome documents from the
Department of Health website.