NCB ("National Children's Bureau") is committed to protecting
and respecting your privacy online. This statement describes how
NCB collects and uses personal information about people who visit
our websites. The terms of this statement may change, so please
check it from time to time.
For the purpose of the Data Protection Act 1998 (theAct), the
data controller is NCB, 8 Wakley Street, London EC1V 7QE.
What information do we collect?
We may collect and process the following data about you:
Information that you provide by filling in forms on our site
www.ncb.org.uk. This includes information provided when signing up
to use our registered users/members area.
Details of transactions (including the purchase of publications,
NCB membership and merchandise) you carry out through our site and
of the fulfillment of your orders.
Details of your visits to our site including, but not limited
to, traffic data, location data, weblogs and other communication
When we do want to collect personally identifiable information
we will be upfront about this. We will make it clear when we
collect personal information and will explain what we intend to do
A cookie consists of information sent by a web server to a web
browser, and stored by the browser. The information is then sent
back to the server each time the browser requests a page from the
server. This enables the web server to identify and track the web
browser.We use Google Analytics to analyse the use of this
website. Google Analytics generates statistical and other
information about website use by means of cookies, which are stored
on users' computers. The information generated relating to
our website is used to create reports about the use of the website.
is available at: http://www.google.com/privacypolicy.html.
Most web browsers allow some control of most cookies through the
browser settings. To find out more about cookies, including how to
see what cookies have been set please visit www.allaboutcookies.org.
Following recent revisions of the Privacy and Electronic
Communications (EC Directive) Regulations 2003 relating to the
implementing the new requirements in line with guidance provided by
The Information Commissioner's Office.
Using your personal information
Personal information submitted to us via this website will be
used for the purposes:
(a) administer the website
(b) improve your browsing experience by personalising the
(c) enable your use of the services available on the website
(d) send to you goods purchased via the website, and supply to
you services purchased via the website
(e) send statements and invoices to you, and collect payments
(f) send you general (non-marketing) commercial
(g) send you email notifications which you have specifically
(h) provide third parties with statistical information about our
users - but this information will not be used to identify any
(i) deal with enquiries and complaints made by or about you
relating to the website.
All our website financial transactions are handled through our
payment services provider, WorldPay. You can review the
will share information with WorldPay only to the extent
necessary for the purposes of processing payments you make via our
website and dealing with issues relating to such payments.
Security of your personal information
All information you provide to us is stored on our secure
servers. Any payment transactions will be encrypted. Where we have
given you (or where you have chosen) a password which enables you
to access certain parts of our site, you are responsible for
keeping this password confidential. We ask you not to share a
password with anyone.
Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once
we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
be posted on this page and, where appropriate, notified to you by